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Our Commitment. Your Confidence.
General Terms
Services provided under Pace E-Commerce Ventures Ltd. (brand: Paceroots).
Terms updated periodically without notice; continued use means acceptance.
Terms updated periodically without notice; continued use means acceptance.
Orders & Production
Orders confirmed upon receipt of advance payment.
Production timelines shared upfront; may vary by complexity and order size.
Orders containing offensive or infringing material may be rejected.
Production timelines shared upfront; may vary by complexity and order size.
Orders containing offensive or infringing material may be rejected.
Minimum Order Quantities (MOQ)
We specialize in low MOQs, starting from single-piece orders (product dependent).
Larger orders benefit from lower per-unit costs and extended customization.
Larger orders benefit from lower per-unit costs and extended customization.
Intellectual Property (IP) Rights
All client-supplied logos/artwork remain the client’s property.
Clients must ensure ownership/permissions; Paceroots is not liable for third-party claims.
Final deliverables transfer on full payment, but we may use visuals for portfolio/marketing unless restricted in writing.
Clients must ensure ownership/permissions; Paceroots is not liable for third-party claims.
Final deliverables transfer on full payment, but we may use visuals for portfolio/marketing unless restricted in writing.
Payment Terms
50% advance, balance before shipment.
Small orders may require 100% upfront.
Accepted: Bank transfers, credit/debit cards, secure gateways.
Domestic orders billed in INR + GST; international in USD.
Customs/import duties borne by client.
Late payments: 1.5% monthly interest may apply.
Small orders may require 100% upfront.
Accepted: Bank transfers, credit/debit cards, secure gateways.
Domestic orders billed in INR + GST; international in USD.
Customs/import duties borne by client.
Late payments: 1.5% monthly interest may apply.
Shipping & Delivery
Worldwide delivery via DHL, FedEx, BlueDart & partners.
Shipping times are estimates; customs delays possible.
Tracking IDs provided with every order.
Shipping times are estimates; customs delays possible.
Tracking IDs provided with every order.
Returns & Cancellations
As products are custom-made, returns only for defects.
Cancellation requests accepted within 24 hours of confirmation.
Cancellation requests accepted within 24 hours of confirmation.
Limitation of Liability
Liability limited to invoice value.
Paceroots not responsible for indirect losses or delays beyond control.
Paceroots not responsible for indirect losses or delays beyond control.
let’s get in touch with us
9512014212
info@paceroots.com
Ahmedabad
Gujrat, India
